About Us

Why work here?

• Reputable brand that commands premium pricing and generous tipping
• Large client base supports regular business
• Support functions (booking, billing, etc.) handled by others – more time for grooming

As a Senior Groomer, you will manage, lead and grow a grooming department at one of our locations. You will perform a full range of grooming services for our clients and ensure that all services are completed in a high quality, consistent and safe manner. You must have a minimum of five (5) years professional grooming experience, possess customer service skills, have good time-management skills, and possess focus and attention to detail.

Why work here?

• Reputable brand that commands premium pricing and generous tipping
• Large client base supports regular business
• Support functions (booking, billing, etc.) handled by others – more time for grooming

As a Groomer, you will perform a full range of grooming services for our clients with very little supervision and support. You will maintain the grooming room and equipment in good working order. You must have a minimum of three (3) years professional grooming experience, possess customer service skills, have good time-management skills, and possess focus and attention to detail.

Why work here?

• Reputable brand that commands premium pricing and generous tipping
• Large client base supports regular business
• Support functions (booking, billing, etc.) handled by others – more time for grooming

As an Apprentice Groomer, you will work under the direction of a Senior Groomer and learn how to provide high quality grooming services, operate safely according to all company procedures, manage a daily schedule, and communicate with clients directly before and after all services. You must genuinely love dogs, have experience as a bather, be comfortable using scissors and clippers, possess focus and attention to detail, and be capable of consistently following all handling and safety protocols.

Why work here?

• Reputable brand that commands premium pricing and generous tipping
• Large client base supports regular business
• Support functions (booking, billing, etc.) handled by others – more time for bathing

As a Bather, you are responsible for ensuring that all dogs look and feel their best by providing high quality bathing, brushing and drying, ear and teeth cleanings, and nail trims. You will maintain the grooming room and equipment and provide assistance to the Groomers. Prior dog handling and/or bathing experience is a plus. You must genuinely love dogs, be calm and patient, possess good time-management skills, and be capable of consistently following all handling and safety protocols.

Why work here?

• Stability of working for a reputable company
• Ongoing professional development
• Opportunity to work regularly with clients over long periods of time
• Support functions (booking, billing, etc.) handled by others – more time for training

You will manage, lead and grow a training department of one of our locations. You will provide training and behavior services to our clients and lend your expertise to the staff at the location. You must have a minimum of two (2) years professional dog training experience, be CPDT-KA or IACP certified, possess customer service skills, and possess focus and attention to detail.

Why work here?

• Stability of working for a reputable company
• Ongoing professional development
• Opportunity to work regularly with clients over long periods of time
• Support functions (booking, billing, etc.) handled by others – more time for training

You will provide training and behavior services to our clients with very little supervision and support from a Senior Dog Trainer. You will focus on providing the mental stimulations and structure necessary to make a client’s dog a good companion and on improving the client’s relationship their dog. You must have professional dog training experience, be CPDT-KA or IACP certified, possess customer service skills, and possess focus and attention to detail.

Why work here?

• Stability of working for a reputable company
• Ongoing professional development
• Opportunity to work regularly with clients over long periods of time
• Support functions (booking, billing, etc.) handled by others – more time for training

You will work under the direction of a Senior Dog Trainer and learn how to provide training and behavior services, operate safely according to all company procedures and communicate with clients directly before and after all services. You must genuinely love dogs, have dog handling experience, possess focus and attention to detail, and be capable of consistently following all handling and safety protocols.

Why work here?

• Focus on pet wellness (not sales)
• Great work-life balance (no late nights)
• Clientele who is value-not price-driven
• Large client base supports regular business
• High touch service offering fosters ongoing dialogue with clients

As a Veterinarian, you are responsible for ensuring that all dogs in our care receive a well-rounded program of wellness and preventative medical care. You will diagnose, prevent and treat a variety of illnesses and diseases, administer tests, observe conditions, perform surgery and prescribe medication and / or therapy. You must have a Doctor of Veterinary Medicine degree, a current New York State veterinary license, genuinely love dogs and possess extraordinary customer service skills.

As a Veterinary Technician, you will work under the direction of a licensed veterinarian and take blood and test urine, fecal matter and other biological samples, prep the dogs and treatment room for exams and surgery, assist with vet exams, maintain inventory and medical records and make follow-up calls after exams and surgeries. You must have a minimum of one (1) year experience working in an animal care facility, genuinely love dogs, possess extraordinary customer service skills, be capable of consistently following all handling and safety protocols, possess a great deal of focus and attention to detail and be physically fit to lift dogs 50+ lbs, kneel and stand for long periods of time.

As a Driver, you are responsible for ensuring the safe and timely transportation of all dogs to and from our locations using vehicles equipped with crates and safety belt clips. You must have a minimum of three (3) years professional driving experience in New York City, genuinely love dogs, possess extraordinary customer service skills, be capable of consistently following all handling and safety protocols, be able to exercise a significant amount of discretion and independent judgment, possess a great deal of focus and attention to detail, be physically fit to lift dogs 50+ lbs, kneel and stand for long periods of time, and adhere to traffic laws.

Why work here?

• Training and Development – our Biscuits & Bath University® means our leaders are always learning and developing their skills
• Develop a Career – long term opportunities for advancement
• Leadership Pipeline (in a matter of a couple years can be running your own location)
• Independence (we don’t micro-manage)

As a General Manager, you are responsible for managing, leading and growing a location. You are accountable for achieving budgeted revenue, while maintaining the operational and service standards prescribed by Biscuits & Bath. You must have management experience, possess customer service skills, be able to juggle a variety of responsibilities, while balancing competing deadlines, be able to exercise a significant amount of discretion and independent judgment, and be capable of consistently following all handling and safety protocols.

Why work here?

• Training and Development – our Biscuits & Bath University® means our leaders are always learning and developing their skills
• Develop a Career – long term opportunities for advancement
• Leadership Pipeline (in a matter of a couple years can be running your own location)
• Independence (we don’t micro-manage)

As a Manager, you assist in managing, leading and growing a location, develop meaningful needs based relationships with our clients and provide the highest level of care and service to the dogs in our care. You must have management experience, possess customer service skills, be able to juggle a variety of responsibilities, while balancing competing deadlines, be able to exercise a significant amount of discretion and independent judgment, and be capable of consistently following all handling and safety protocols.

Why work here?

• Training and Development – our Biscuits & Bath University® means our leaders are always learning and developing their skills
• Develop a Career – long term opportunities for advancement
• Leadership Pipeline (in a matter of a couple years can be running your own location)
• Independence (we don’t micro-manage)

As an Assistant Manager, you assist in leading a team of associates and maintaining operational and service standards. You will develop meaningful needs based relationships with our clients and provide the highest level of care and service to the dogs in our care. You must have a minimum of two (2) years management experience, possess customer service skills, be able to juggle a variety of responsibilities, while balancing competing deadlines, be able to exercise a significant amount of discretion and independent judgment, and be capable of consistently following all handling and safety protocols.

Why work here?

• Training and Development – our Biscuits & Bath University® means our leaders are always learning and developing their skills
• Develop a Career – long term opportunities for advancement
• Leadership Pipeline (in a matter of a couple years can be running your own location)
• Independence (we don’t micro-manage)

As a Supervisor, you are responsible for supervising the daily happenings of a location. Prior experience working with dogs is not necessary, but you must genuinely love dogs, be comfortable with all breeds and sizes of dogs, be able to exercise a significant amount of discretion and independent judgment, be capable of consistently following all handling and safety protocols, and possess focus and attention to detail.