Safe & Sound - Door To Door
Peace of mind means the security of two slip collars placed on each dog plus durable, double layer, double stitch nylon leashes clipped into a screw-lock carabiner on a waist belt. A double strength climb-spec waist belt secures your dog to the driver whenever outside. B&B drivers must have experience driving commercial vehicles in an urban environment, zero points on their license, and a Commercial Drivers License. How's our driving? Call (212) 419-2500 with any feedback.
There When You Can't Be
Rain or shine (or snow!) expect a knock from your friendly B&B driver. We don't call-out sick. We find a driving replacement for you. Let us know if we need to: turn on the A/C, leave a light on, or put down a meal. Morning, evening, weekday, or weekend, we've got you covered. Have an issue? Offering feedback to Client Care is anonymous, direct, & handled discreetly.
Transportation Times
Transportation is based on time slots due to the many variables out of our control in NYC.
Monday - Friday
First Pickup: 7AM - 8AM
Last Drop Off: 8PM - 9PM
Saturday - Sunday
First Pickup: 9:30AM - 10:30AM
Last Drop Off: 6PM - 7PM
Service Areas
If you use our transportation service your dog will be taken to the nearest location as follows:
Upper West Side: 73rd Street to 110th Street, between CPW and Hudson River
Upper East Side: 72nd Street to 96th Street, between East River and Lexington Ave
Park Avenue: 72nd Street to 96th Street, between Lexington Avenue and 5th Avenue
Midtown East: 61st Street to 71st Street, between East River and 5th Avenue
Riverside Boulevard: 42nd Street to 72nd Street, between CPS & Hudson River
Midtown West: 42nd Street to 68th Street, between 8th Avenue and 5th Avenue
Sutton Place: 51st Street to 60th Street, between East River and 5th Avenue
Murray Hill: 23rd Street to 50th Street, between East River and 6th Avenue
Greenwich Village: Houston Street to 22nd Street, between East River & Hudson River
Tribeca: Houston Street to Vesey Street, between East River and Hudson River
Financial District: Vesey Street to tip of Manhattan, between East River and Hudson River
Requirements
- You must ensure that we can gain access to your apartment in your absence if we are to pick-up or drop-off your dog.
- If you leave keys with your doorman, please authorize Biscuits & Bath to use them.
- We will do our best to accommodate special requests although we cannot guarantee being able to do so.
- Last Minute Transportation – if one-way or round-trip transportation by vehicle or walk is booked with less than 24-Hours the service will incur an additional $10 charge
Please note that as a client you are welcome to use any location that you prefer. However, if we transport your dog we will follow the schedule above. Please call our Client Care team with any questions.
